We started Ruddy's Roofing in 2014, and the same crew lead has been with us from the first roof to this one. I hired him in a parking lot.
I had just walked off a job for another company. The owner would not pay for material, so a loaded roof sat for two weeks, and fifty bundles slid off the man's house and took his gutters with them. I was done. The crew chief on that job was standing there too. I asked him in the parking lot if he would put on roofs for me. I told him I would pay him when the job was done, buy his lunch, and he would never run out of ice and water. He said yep. That was 2014.
One crew, on purpose. After the last big hailstorm we had crews from California, Montana, Iowa and Nebraska calling to ask for work. We could have put on three roofs a day. Quality goes downhill when you do that, so we said no. We only use our main crew to ensure a quality job for your roof installation. I don't want to be the biggest, I want to be the best.
With the crew we use, we have never had any issues. I won't use anyone else. My report is still the same: never had a problem, never had a leak, never had them stand me up.