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47 Questions, Answered

Roofing Questions Homeowners Ask Us

Every question we answer on the site, in one place. Pick a service or a town to narrow the list, or search for a word.

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Roof Replacement Questions

Go to the Roof Replacement page

How Much Does a New Roof Cost?

We give you a number after a free look. The price comes from the roof's size and pitch and the shingle you pick. There is no charge to come out, no money to start, and you pay when the job is done. Financing is available if you want to spread it out. If a storm did the damage, your insurance may cover most of it, and we walk you through that before you file.

How Long Does a Roof Replacement Take?

Most roofs are done in one day, depending on the pitch and the structure of the roof. From the day you say go, you are on the production schedule. The order goes in, the supply house pulls it, we check the weather, and the material is delivered a couple of days before and stacked on the roof if possible.

What Happens With My Deductible?

You pay your own deductible. Texas law requires the deductible to be paid on replacement cost benefit insurance claims, and Texas law prohibits contractors from covering or waiving your deductible. A roofer who offers to is billing your insurance company for work that is not being done. Deductibles are per storm date, so if hail hits again next month, it applies again. Jake walks you through the claim when he comes out.

Which Shingles Do You Install?

Primarily Owens Corning, and GAF on request. We offer the same products as we put on our own house. Both makers certify us as installers, which is what lets us offer the manufacturer's extended warranty, available on request. Ask when we come out and we will show you the shingle on the sample board before you pick a color.

What Happens to My Yard?

We tarp the perimeter during tear off to protect the landscaping and make cleanup easier. When the roof is on, we roll the magnet through the yard and the driveway, blow debris out of any gutters, and clean the entire perimeter of debris.

Roof Repair Questions

Go to the Roof Repair page

What Is Your Minimum for a Repair?

Even a small repair has a floor, because it takes more than one trip. Jake has to come out and look at it, go get the material, come back and do the work, and then get paid. Call us at (512) 736-2486 and ask before anyone comes out, and you will know the number before you decide.

Do You Fix Roof Leaks?

Yes, and the first step is a look. Call and tell us what you are seeing, and Jake comes out to look at the roof. Our customers usually call after a leak in a rain storm, shingles blown off in a wind storm, or a hail storm. If the roof is fine, that is what we tell you.

Do You Do Repairs on Saturday?

Yes, when there is a repair waiting. Our hours are Monday through Friday, 8 to 6, and Saturday by appointment. If Jake has repairs to do, he does them on a Saturday. In the summer we try to finish by noon on anything that is not a full roof, because it is too hot on a roof in the afternoon.

Free Roof Inspection Questions

Go to the Free Roof Inspection page

Is the Roof Inspection Really Free?

Yes. There is no charge to come out and no charge to look. Jake comes out, looks at the roof, and tells you what he finds. If the roof is fine, that is what we tell you. If it needs work, you get a written number, and there is no money to start.

Will You Walk a Steep Roof?

Not a steep two story roof. If the house is two story and the pitch is steeper than 9/12, Jake does not walk it. We lean a ladder up there and look from the edge. On most other roofs, Jake walks the roof and circles any hail strikes in chalk.

What If the Roof Is Fine?

Then that is what we tell you, and you owe nothing. Jake looks, tells you what he found, and leaves. One customer called about a leak and found out her roof was still under warranty, so she did not need us at all. Call us again after the next storm.

Insurance Claims Questions

Go to the Insurance Claims page

What Is Recoverable Depreciation?

It is the second check. The insurance company holds back depreciation from the first check. If you get the work done for the total of the estimate, they pay the recoverable depreciation after the work is done, and your only out of pocket expense is the deductible. Most policies work this way.

What Is the Difference Between RCV and ACV?

An RCV policy, Replacement Cost Value, has recoverable depreciation, so a second check comes after the work is done. An ACV policy, Actual Cash Value, has non recoverable depreciation. No second check is coming, and you owe the deductible and the depreciation held out. ACV policies are the rare ones.

Should I Call You Before or After I File?

Before. Have us inspect the roof for storm damage first, then file the claim with your carrier. After the adjuster writes the estimate, let us review it so we know it is written correctly and the work can be done for that amount. In the meantime, do not sign anything a door knocker hands you.

After a Hail Storm Questions

Go to the After a Hail Storm page

How Long Do I Have After a Hail Storm?

You have six months or up to a year to get the work done after you file a claim. If the work is not done in time, you lose the second payment, the recoverable depreciation. So take your time, but do not let it slide. Have us look first, then file.

Should I Sign With a Door Knocker?

No. What they hand you is a contingency agreement. If you do not hire them after they meet your adjuster, they want 20% of the claim total, and there is no dollar amount on it. Walk out and check the license plate on their truck. Some are from out of state and will not be back if you have a leak.

Do I Pay Anything to Start?

No. Never give a contractor money to start. Supply houses give us a 30 day float, and a company worth its salt can handle that. We need no money to start, and you pay when the work is done. The one thing you do pay is your deductible, because Texas law requires it.

Round Rock Questions

Go to the Round Rock page

Do I Need a Permit to Reroof a House in Round Rock?

No, the City of Round Rock does not require a permit for a residential reroof. The city does require drip edge along the roof edges. If the job changes the roof itself, not just the shingles, that takes a residential remodel permit. Georgetown and Elgin both require a permit for a reroof, so the rule depends on which city your house is in.

Do You Work on Both Sides of Round Rock?

Yes. Round Rock sits in two counties, Williamson and Travis, and we work in both. We are based in Round Rock and work Travis, Williamson, Bastrop and Hays counties. If you are not sure whether we come to your street, call and ask. Frank answers and will tell you straight either way.

How Big Was the 2023 Hail Storm in Round Rock?

The largest stone was 4 inches, reported about two miles north of Round Rock on September 24, 2023. That night the federal storm record logged 63 hail reports across Travis, Williamson, Hays and Bastrop counties. Only one other storm since 2000 brought stones that big to Round Rock, on May 14, 2008. If nobody has checked your roof since then, the look is free.

When Does Round Rock Get the Most Hail?

September has brought more hail reports at Round Rock than any other month since 2000. The federal storm record lists 55 hail reports starting at Round Rock from 2000 through 2025. Hail can bruise a shingle without leaving a mark you can see from the ground, so have us look after a storm.

Is Ruddy's Roofing Really Based in Round Rock?

Yes. Ruddy's Roofing is based in Round Rock, at 1510 Merrell Cove, and has been in business since 2014. When you call, you get Frank, the owner, not a call center. His son Jake comes out to look at the roof and runs the job with our main crew.

Georgetown Questions

Go to the Georgetown page

Does Georgetown Require a Permit to Reroof?

Yes, Georgetown requires a city permit for a residential reroof inside the city limits. The roofer has to be registered with the City of Georgetown first. If the house sits in the Old Town or Downtown overlay and the material is changing, a Certificate of Appropriateness may be needed too. Round Rock and Leander, by contrast, ask for no permit to reroof.

How Far Is Ruddy's Roofing From Georgetown?

Our shop at 1510 Merrell Cove in Round Rock is 10.1 miles from Georgetown City Hall by road. With no traffic, the drive takes about 15 minutes. Frank answers the phone himself, and Jake drives up to look at the roof at no charge to you.

How Big Was the 2025 Hail Storm in Georgetown?

The largest stone was 2.5 inches, about three miles south-southeast of Georgetown, on April 22, 2025. The federal storm record logged 11 hail reports at Georgetown that day. The biggest stone at Georgetown since 2000 was 2.75 inches, reported in 2007 and again in 2020. Hail that size can bruise a shingle in ways you cannot see from the yard.

When Does Georgetown Get the Most Hail?

April is the busiest hail month in Georgetown, with 21 of the 65 reports logged since 2000. March and May come next, with 12 each. Spring is when to keep an eye on the roof, and a look after any storm costs you nothing.

Are Most Georgetown Homes Newer?

About 45 percent of Georgetown's homes were built in 2010 or later, per the Census Bureau. The median home in town was built in 2008. A newer roof still takes hail. One storm can bruise the shingles on a roof of any age, which is why Jake walks every slope when he comes out.

Hutto Questions

Go to the Hutto page

Does Hutto Have Rules on Roof Materials?

Yes, in Hutto's Old Town district, roofing seen from a public street has to come from an approved list. The list names copper, painted metal, slate, synthetic slate, terra cotta, cement tile and glass fiber shingles or similar materials. Mansard roofs are not allowed there, and neither are flat membrane roofs you can see.

How Far Is Ruddy's Roofing From Hutto?

Our shop in Round Rock is 8.6 miles from Hutto City Hall by road, about 15 minutes with no traffic. Call during business hours and Frank answers the phone himself. Jake comes over to Hutto to check the roof, and nobody charges you for that visit.

What Was the Biggest Hail in Hutto?

The largest stone reported at Hutto since 2000 was 2 inches, on May 30, 2024. A second report that day, about two miles northeast of town, measured 1.75 inches. In all, the federal storm record lists 19 hail reports starting at Hutto from 2000 through 2025.

When Does Hutto Get the Most Hail?

April is the hail month in Hutto, with 13 of the 19 reports logged there since 2000. May comes next with 4, and March and November have 1 each. Spring is the season to watch the roof, and a look after any hail storm costs you nothing.

How Old Are the Houses in Hutto?

The median Hutto home was built in 2010, per the Census Bureau. About half of the homes in town went up in 2010 or later, and only 4 percent before 1990. A young roof still takes hail, so have Jake look it over after a storm comes through.

Cedar Park Questions

Go to the Cedar Park page

Do I Need a Permit to Reroof in Cedar Park?

No permit is needed in Cedar Park to replace a roof covering that is not structural. The city lists that work among the projects that do not require a permit. Work that changes the roof structure is another matter. Every contractor still has to register with the City of Cedar Park, and the registration is free.

How Far Is Ruddy's Roofing From Cedar Park?

Cedar Park City Hall is 13.3 miles by road from our shop at 1510 Merrell Cove in Round Rock. That is about 21 minutes without traffic. Call, and Frank answers the phone. Jake drives out to Cedar Park to look at the roof, and the look costs you nothing.

What Was the Biggest Hail in Cedar Park?

The largest Cedar Park hail since 2000 was 2 inches, on June 26, 2002 and May 28, 2025. On the 2025 date, three hail reports began at Cedar Park, and the largest fell about a mile west of town. Hail that size can leave bruises on a shingle that nobody sees from the yard.

How Old Are Most Homes in Cedar Park?

Most Cedar Park homes, 55 percent, were built between 1990 and 2009, per the Census Bureau. The median home in the city was built in 2005, and 31 percent are 2010 or newer. A roof that has been up since the 1990s has seen a lot of hail seasons, so a check after a storm is worth it.

Does Cedar Park Have Rules About Trees Near a House?

Yes, Cedar Park's code calls a hazardous tree that could fall on a building a public nuisance. The rule covers trees that are defective or diseased, oak wilt included, and trees that could fall on a sidewalk or a street. If a tree like that stands over your house, deal with it before a wind storm does.

Leander Questions

Go to the Leander page

How Big Was the 2025 Hail Storm in Leander?

The largest stone was 3 inches, about three miles west-northwest of Leander, on May 16, 2025. The federal storm record logged 16 hail reports at Leander that day. That 3-inch stone is the biggest reported at Leander since 2000, out of 47 hail reports in all. If your roof has not been checked since, the look is free.

Do I Need a Permit to Reroof in Leander?

No, the City of Leander lists re-roofing among the jobs that need no permit. Contractors do have to register with the city before any permit is issued for other work. Cedar Park also asks for no permit to replace a roof covering, while Georgetown requires one for any reroof.

How Far Is Ruddy's Roofing From Leander?

Leander City Hall is 15.8 miles by road from our shop at 1510 Merrell Cove in Round Rock. The drive takes about 25 minutes without traffic. Frank takes the call himself, and Jake drives out to Leander to look at the roof at no cost to you.

When Does Leander Get the Most Hail?

May is the peak month for hail in Leander, with 23 of the 47 reports logged since 2000. April is next with 10, then June with 6. Late spring is when to keep an eye on the roof, and a look after any hail storm costs you nothing.

Can I Take Down a Tree Near My Roof in Leander?

Yes, a Leander homeowner can remove a tree with no permit once the house is complete and occupied. If the tree stood in the front yard, you may need to plant a replacement to meet the city's landscape rule. Check with the city if you are not sure which rule applies to your lot.

Austin Questions

Go to the Austin page

Does Austin Require a Class A Roof?

Yes, in Austin's wildfire code zones, which cover more than half of the city. In those zones the roof covering must be Class A rated, with gaps fire-stopped or covered by an approved cap sheet. If you replace 50 percent or more of the roof, the whole roof has to meet the code.

Do I Need a Permit to Reroof in Austin?

Usually not in Austin. Replacing asphalt shingles with asphalt shingles needs no permit, unless the property is in the Wildland-Urban Interface area and 50 percent or more of the roofing is being replaced. More than half of Austin falls in those zones, so check your address first.

How Far Is Ruddy's Roofing From Austin?

Austin City Hall is 21.8 miles by road from our shop at 1510 Merrell Cove in Round Rock. Without traffic, the drive takes about 30 minutes. Frank answers the phone when you call, and Jake drives down to Austin to look at the roof at no charge to you.

How Big Was the 2023 Hail Storm in Austin?

The largest stones were 2.5 inches, reported in Austin on September 24, 2023. The federal storm record logged 9 hail reports at Austin that night. The biggest stone at Austin since 2000 was 3 inches, reported 10 miles northwest of the city on April 20, 2006.

How Old Are Homes in Austin?

The median Austin home was built in 1994, per the Census Bureau. About 45 percent of the homes in the city went up before 1990, and 26 percent in 2010 or later. An older roof has taken more hail and more sun, so a free look after a storm is worth it.